Integrates Seamlessly With
Your Hotel's
Existing Systems.
From PMS to CRM, Covotel enhances — not replaces — your hotel's core tools. We connect your software stack with our WhatsApp-native platform to streamline operations and service delivery.
Popular
Integrations.
At Covotel, we specialize in creating tailored integrations that make your life easier and your business more efficient.
Property Management Systems
Covotel works alongside your PMS to auto-sync guest data, automate task assignment, and keep service records accurate and consistent.
CRM & Guest Communication Tools
Covotel plugs into your CRM to personalize guest engagement, loyalty flows, and post-stay feedback — all via WhatsApp.
POS, F&B and Service Software
Let guests place food or housekeeping requests via WhatsApp and have them delivered through your POS system — no extra staff effort required.
A Streamlined Process
From Start to Finish.
Every integration is built to slot into your existing stack — with zero disruption to your team.
What You Can Do
Auto-create service requests on check-in, sync room numbers in real-time, match guest profiles with workflows, and eliminate double entries between Covotel and your PMS.
Use Cases
Send automated pre-arrival messages, offer upsells based on profile tags, collect NPS surveys post-stay, and sync guest interaction data with CRM timelines.
Capabilities
WhatsApp-based ordering synced with kitchen display, order status tracking for guests and staff, menu syncing between Covotel and POS, and cross-channel F&B reporting.
Data Insights
Chain-wide SLA and request analysis, unified guest data merged with service metrics, and custom alerts or summary reports triggered automatically.
Simple, Efficient
and Customizable.
From discovery to ongoing support — every step is designed to get you live faster with zero friction.
Discovery
We understand your business needs and goals to build the right integration strategy for your property.
Customization
We tailor WhatsApp solutions to fit your specific requirements — no generic setups, no one-size-fits-all.
Integration
We seamlessly integrate our custom-built applications into your existing systems with zero disruption.
Support
We provide continuous support to ensure your solutions run smoothly — long after go-live.
Want to Know if Covotel
Integrates With Your Stack?
Let us know what systems you use — our integrations team will walk you through how Covotel fits right in.
No commitment required · Free consultation