Hotel Platform · Powered by WhatsApp

All-in-One Hotel
Operations Over WhatsApp

Manage rooms, track services, collect feedback, and boost revenue seamlessly — all in one place.

Hotel Operations
Guest Experience

Covotel Brings A New Era
In Hotel Operations

Everything your guests need — booking, requests and real-time updates — all inside WhatsApp.

Seamless Guest Engagement

No downloads needed! Guests book, request services, and communicate directly through WhatsApp — making every interaction easy and familiar.

Effortless Service Requests

Guests request services, ask questions, and get support instantly through WhatsApp — no learning curves, no new apps.

Instant, Real-Time Updates

Guests receive immediate responses and updates on all requests — all within their WhatsApp chat. Quick, easy, and convenient.

Core Platform Modules

Everything Your Hotel Needs

One platform to manage every guest interaction, request and operation.

Room Management

Room & Task Management

Manage housekeeping, maintenance and live room status in real time.

Food Requests

Food & Service Requests

Guests order directly via WhatsApp and tasks route automatically.

Guest Communication

Guest & Staff Communication

Centralized WhatsApp system for seamless guest interaction and internal staff coordination.

Analytics

Analytics & Reporting

Track response times, staff performance and guest satisfaction.

Workflow Automation

Workflow Automation & SLA

Automate routing, monitor SLAs, and enable multi-level escalations across departments.

Security

Guest Feedback & Security

Collect guest feedback, run promotional campaigns, and ensure secure role-based access.

Platform

Ready to give your staff the tools
they'll actually use — and love?

Covotel adapts to your team, not the other way around.

Book A Demo

No credit card required · Free 14-day trial